Blocking your bank account or ATM card is crucial to prevent unauthorized withdrawals and protect yourself from fraudsters. This article provides a step-by-step guide on how to block ATM cards or bank accounts in Nigeria using USSD codes or other methods provided by various banks.
If you ever find yourself in a situation where your phone or card is stolen, or you suspect fraudulent activity on your account, follow these steps to block your account or card:
- First Bank
To block your First Bank account or ATM Card using your mobile number on USSD, dial *894*911# or SMS “BLOCK” to 30012 from the registered SMS alert number.
Alternatively, use the First Bank Mobile App:
- Open the First Bank Mobile App (First Mobile)
- Go to Card Services under Options
- Select your card type and hotlist the card following the instructions.
- GTBank
For GTBank customers, dial *737*51*10# to Hotlist/Block your Card using any mobile number in Nigeria. You can also send “hotlist<NUBAN” to 0807666-555 from your registered phone number.
- Fidelity Bank
To block your Fidelity Bank account or USSD banking profile, dial *770*911*PhoneNumber#. You can also call Trueserve at 01-4485252.
- Zenith Bank
To block your Zenith Bank ATM Card or Account, dial *966*911#. For unblocking, visit any Zenith Bank branch.
- Stanbic IBTC Bank
Block your Stanbic IBTC card by sending BLOCKCARD to 30909 or dial *909#, select “My bank,” then “Service request,” and finally “Block Account.”
- Union Bank
To block your Union Bank account, dial *826*6# using your phone number linked to the account. To block your card from other phone numbers, dial *826*6*mobile number#. You can also send an SMS with “BLOCKCARD <YOUR ACCOUNT NUMBER>” to 20123.
- Ecobank
Dial 966911# from any mobile device, enter your account number followed by your mobile number, and press 1 to block your Ecobank account.
- FCMB Bank
Block your FCMB bank account or ATM card by dialing *329*911#. You can also contact FCMB through various channels, including phone, email, and WhatsApp.
- Unity Bank
Dial *7799*9*phone number# to block your Unity Bank account or contact their Customer Contact Center through phone or email.
- UBA
To block your UBA account number or ATM card, dial *919*10# for a lost or stolen card or *919*9# to freeze online transactions. Contact UBA bank through phone, email, or social media.
You can also Contact UBA bank immediately on;
+2348002255822
+234 1280 8822
+234 1631 9822
Or send then email: cfc@ubagroup.com
- WEMA Bank
To block your WEMA bank account number or ATM card, dial *945*911#. You can also call Purple Connect (Wema Bank Interactive Contact Centre) or enable/disable your card using the ALAT app.
- Keystone Bank
Dial *7111*911# to place restrictions on your Keystone Bank account from any phone. You can also contact the bank through phone or email.
- Sterling Bank
Dial *822*911# to block your Sterling Bank ATM card or account. Contact their Customer Centre or send an email for further assistance.
- Access Bank
To block your Access Bank account or ATM card, dial *901*911# and follow the instructions. You can also contact Access Bank through phone or email.
- Polaris Bank
From your registered phone with Polaris Bank, dial *833*13# to block your account. If using another phone number, dial *833*4# and provide the registered phone number. Call:
0700-POLARIS (0700-7652747)
0806 988 0000
01 448 2100
01 270 5850
Email:
yescenter@polarisbanklimited.com
- Heritage Bank
Dial *745*11# to block your Heritage bank ATM card or account. Contact the bank through phone or email for complaints.
- Standard Chartered Bank Nigeria
Dial *977# from your registered mobile phone number with the bank or follow the steps on online banking or SC Mobile to report lost/stolen cards and block or replace them.
Following these steps, you can easily block your bank account or ATM card and prevent unauthorized transactions or access to your funds. Remember to keep your account number safe and report any suspicious activity to your bank immediately.